Computer World Terms and Conditions

1. Introduction

  1. This website, available at www.computer-world.co.za, along with associated mobile sites and applications (the “Website”), is owned and operated by Compucase PTY LTD, trading as Computer World (“we”, “us”, “our”).
  2. These Website Terms and Conditions (“Terms and Conditions”) govern the ordering, sale, and delivery of Goods, as well as your use of the Website.
  3. By accessing or using the Website, you agree to these Terms and Conditions. This includes all users, whether registered or not, and clicking the “Register Now” button confirms your acceptance of these Terms.
  4. All usage of the Website must comply with these Terms and Conditions, irrespective of your location, and deliveries are restricted to addresses within the Republic of South Africa.

2. Important Notice

  1. These Terms and Conditions apply to users classified as consumers under the Consumer Protection Act, 68 of 2008 (the “CPA”).
  2. They include clauses that:
    1. May limit our liability.
    2. May impose risks or liabilities on the user.
    3. May require the user to indemnify us.
    4. Acknowledge certain facts on behalf of the user.
  3. It is essential to review these Terms and Conditions carefully.
  4. If you have questions regarding these Terms, please seek clarification before accepting them or using the Website.
  5. Nothing in these Terms is intended to unlawfully restrict or limit rights or obligations under the CPA.
  6. Your continued use of the Website constitutes unconditional acceptance of these Terms and Conditions. If you do not agree, please refrain from using the Website.

3. Returns

  1. For details regarding product returns, including refunds, replacements, or repairs, please refer to our Returns Policy, which forms part of these Terms and Conditions.

4. Registration and Website Use

  1. Only registered users are permitted to order Goods from the Website.
  2. Registration requires a unique username, password, and certain personal details for purchasing Goods.
  3. You agree and warrant that:
    1. Your username and password are for personal use only.
    2. You will not disclose them to any third party.
  4. Correct login credentials must be used when placing orders; otherwise, access may be denied.
  5. If your account is accessed using the correct username and password, you are responsible for any orders placed, even if unauthorized, unless you cancel the order in accordance with these Terms.
  6. Notify us immediately if you suspect unauthorized access to your account and take steps to mitigate any potential harm.
  7. By using the Website, you affirm that you are at least 18 years old and possess full legal capacity. Users under 18 or lacking legal capacity must have a parent or guardian supervise their usage, with the supervising party agreeing to these Terms and Conditions and accepting responsibility for all obligations.
  8. You agree not to interfere with the Website’s operations, including using unauthorized automated tools.
  9. The use of the Website for unlawful or defamatory purposes is prohibited.
  10. You may not display, publish, copy, or distribute content from the Website without prior written consent.

5. Sales and Stock Availability

  1. Orders from registered users may be accepted or rejected based on stock availability, information accuracy, and successful payment authorization.
  2. Acceptance of an order occurs only upon delivery or collection of Goods, establishing a sale agreement. Rejected orders will be cancelled, and any payments refunded.
  3. Orders may be cancelled prior to dispatch. Returns after receipt of Goods are subject to the Returns Policy.
  4. Items placed in your wish list or shopping cart do not constitute a binding order, and items may be removed if stock changes.
  5. Stock levels may vary, and we will inform you if any items cannot be fulfilled.
  6. Orders intended for resale may be cancelled if identified.

6. Payment

  1. We accept various payment methods, including debit and credit cards, bank deposits, EFT, cash on delivery, and specific vouchers.
  2. Contact us via email for a record of your payment, and you will receive order and payment confirmations through email.
  3. When selecting a payment method, you will be directed to a secure site for payment completion.

7. Delivery

  1. You can choose between courier delivery or self-collection.
  2. Delivery charges will be displayed at checkout and are subject to change; please check the Help Centre for updates.
  3. Orders are typically delivered within 30 days. If there are delays, we will notify you, providing an option to cancel your order.
  4. Our responsibility for delivery concludes when the product arrives at the designated address.

8. Errors

  1. We strive to ensure accurate information about Goods on the Website. We are not liable for transaction errors unless due to gross negligence, and refunds will be provided if necessary, according to our Returns Policy.

9. Gift Vouchers & Coupons

  1. Physical or electronic gift vouchers and promotional coupons are available for purchases on the Website. Specific terms regarding expiration and usage apply, and expired vouchers or coupons cannot be extended.
  2. Each Gift Voucher and Coupon type has its own specific terms, and unused Coupons will expire in accordance with the listed terms.

10. Daily Deals

  1. Availability: Daily Deals are offered at our discretion and are subject to limited stock. Deals may end when stock runs out.
  2. Pricing After Sellout: Once sold out, items may still be available at their standard prices.
  3. Discounts: Discounts vary and are solely determined by us.
  4. Quantity Limits: Customers are limited to purchasing up to four items per Daily Deal per order.
  5. Reservation: Adding a Daily Deal to your cart does not reserve it. Payment must be received within 24 hours; otherwise, the order will be cancelled.
  6. Payment Order: Stock allocation is based on the time of payment receipt, so payment delays (e.g., EFT) may result in missing out on the deal.
  7. List Price: The list price typically reflects the recommended price set by the supplier.

12. Bundle Deals

  1. Components: Bundle Deals may include multiple items combined into a single offer on the site.
  2. Discounts: Any discount applied to the bundle may also apply to individual components. Refunds for individual items will reflect their specific discounted prices.
  3. Pre-Packed Bundles: Supplier-provided bundles come as a single unit, and discounts apply only to the total price, not individual items.

14. Changes to Terms

  • Updates: These Terms and Conditions may change. Continued use of the Website implies acceptance of any updates.

15. Electronic Communications

  • Consent: By using the Website, you consent to receive electronic communications as detailed in our privacy policy.

16. Intellectual Property

  • Protection: All content on the Website, including design, logos, and graphics, is protected and remains our property or that of our licensors.