WELCOME TO THE COMPUTER WORLD PRIVACY POLICY
This Privacy Policy applies to all users of our website, related mobile sites, and software applications, collectively referred to as “our Platforms,” which are used to access and purchase our products and services.
The purpose of this Privacy Policy is to set out how, why, and when Compucase PTY LTD trading as Computer World (“we,” “our,” or “us”) uses your Personal Information to comply with relevant data protection laws, including the Protection of Personal Information Act 4 of 2013 (“POPI”).
It is important that you read this Privacy Policy together with any other terms and conditions, privacy notices, or policies we may provide when we collect or process your Personal Information.
Please pay special attention to certain clauses within this Privacy Policy that:
– may limit the risk or liability of Computer World or a third party,
– may create risk or liability for you,
– may require you to indemnify Computer World or a third party,
– serve as an acknowledgment, by you, of a fact.
We respect your privacy and take the protection of your Personal Information seriously. To provide excellent service when you use our Platforms, we need to process some of your Personal Information. By using our Platforms, you agree to the processing of your Personal Information as outlined in this Privacy Policy.
In this Privacy Policy:
– “Personal Information” and “processing” have the meanings set out in POPI.
– “we,” “us,” or “our” refers to Computer World.
– “you” and ““your” refer to any individual accessing or using our Platforms.
– “registered user(s)” refers to users registered on our Platforms with a unique email, password, and other required information.
IF YOU ARE BELOW THE AGE OF 18
If you are under 18 years, you must have permission from a parent or guardian to use our Platforms or provide us with Personal Information. We may verify such permission by requesting contact details for your parent or guardian. Without this permission, you may not use our Platforms.
WHAT PERSONAL INFORMATION WE COLLECT AND PROCESS
Computer World collects and processes your Personal Information in a way that is reasonable, relevant, and purpose specific. This may include:
– Contact and Identification Information: Name, email address, physical address, phone number, date of birth, and identity number.
– Account Information: Details you provide when registering on our Platforms.
– Payment Information: Bank or credit card details when purchasing products or services.
– Device and Usage Data: Information about the device used, IP address, geographic location, browser type, and online identifiers.
– Preferences and Online Activity: Information about your interactions with our Platforms, including search queries and content viewed.
WHY WE PROCESS YOUR PERSONAL INFORMATION
We use your Personal Information to:
– Identify and verify your identity.
– Fulfils contracts, including order fulfilment and delivery.
– Communicate with you about products, services, and updates to our Platforms.
– Provide customer support and process returns.
– Send you information, including newsletters and special offers (if opted in).
– Comply with legal and regulatory obligations.
– Conduct market research and statistical analysis (anonymously, where applicable).
RETENTION AND RESTRICTION OF RECORDS
We retain your Personal Information only as long as necessary to fulfil the purposes outlined above, in compliance with applicable laws. You consent to this retention by using our Platforms. You may request that we stop processing your Personal Information at any time.
USER TRACKING AND COOKIES
Computer World uses cookies and other tracking technologies to improve your experience on our Platforms. Cookies are small text files placed on your device to help us identify your browsing preferences and deliver tailored content. By accessing and using our Platforms, you consent to our use of cookies.
OPT-OUT FROM DIRECT MARKETING
You have the right to request that we stop using your Personal Information for direct marketing purposes. You can do so by selecting the “opt-out” option in any marketing communications we send you.
WHO WE SHARE YOUR PERSONAL INFORMATION WITH
We may share your Personal Information with:
– Service Providers: Including partners and suppliers involved in delivering our products and services.
– Third Parties: For legal and regulatory compliance, fraud prevention, or in the event of a business transaction.
– Contracted Vendors: Who help manage aspects of our business, such as marketing or technology services.
We do not sell your Personal Information to third parties for marketing purposes.
TRANSFERRING PERSONAL INFORMATION OUTSIDE SOUTH AFRICA
In certain instances, we may transfer your Personal Information outside of South Africa. When doing so, we comply with all applicable legal requirements and ensure adequate protections are in place.
SECURING YOUR PERSONAL INFORMATION
We take reasonable and appropriate measures to safeguard the integrity and confidentiality of your Personal Information. This includes physical, technical, and organizational measures, such as encryption, secure storage, access controls, and periodic policy reviews.
Note: If you share your Personal Information with third parties or if third parties access your information unlawfully, Computer World is not liable for any resulting loss or damage.
YOUR RIGHTS
Under POPI, you have the right to:
– Access, update, and correct your Personal Information.
– Object to the processing of your Personal Information.
– Request that we delete or stop using your Personal Information (subject to legal requirements).
– File a complaint with the Information Regulator if you feel your rights have been violated.
HOW TO LODGE A COMPLAINT
If you have a complaint, please contact us. You may also contact the Information Regulator via its website at: https://justice.gov.za/inforeg/
This Privacy Policy replaces any prior version. By using our Platforms, you accept the terms in this Privacy Policy. We may update this policy periodically; continued use of our Platforms constitutes acceptance of any changes.